We receive many notes of appreciation. If you would like to submit a testimonial please click here.
Here are a few we have received:
Finding a Nanny for the first time was a stressful experience. There was far more involved in the process than myself or my wife ever anticipated. Thankfully Hazel made every single step of this process as easy as it could possibly have been. She was approachable, responsive, diligent and took a real keen interest in the process that went far and beyond our expectations. We now have a wonderful Nanny and are completely indebted to Hazel for that. Even once we agreed to move forward with our Nanny there were many other factors regarding PAYE, contracts, HMRC that Hazel provided further support on. I would highly recommend anyone looking to find a Nanny to do so through Hazel.
Mr McG - Sevenoaks, Kent
Hazel has made the job of finding our brilliant nanny incredibly effortless!
Prior to contacting East Green Child Care Services we had interviewed 5 nannies via zoom (due to the pandemic). All were very nice, but prices seemed to differ vastly and all were quite vague on their availability. Being a teacher and working throughout the pandemic we required more concrete commitment with our childcare, so I turned to Hazel. She acted so quickly and put us in touch with our brilliant nanny. She answered any questions I had within hours of sending the communication and since appointing we have had regular contact to ‘check-in’ on how it has worked out. Hazel’s prices are very reasonable for what took such a headache out of finding brilliant childcare.
Mrs. E - Halstead, Kent
Understood what we were looking for and helped us find the right person very quickly. Responsive and professional; can’t ask for anything better!
Mr. E - Sevenoaks, Kent
I feel Hazel actually gets to know the nannies and runs an open, down to earth dialog. You don’t feel like you’re being tested.
Hazel matched me with my current part time family that I’ve been with since June and absolutely love working there.
She has also just this week matched me perfectly with another part time family.
She’s always kept me in mind knowing my requirements.
Always let me know when she felt a position would suit and then would ask if I’d like to be put forward.
Helped with my CV when I was without a computer.
Something else definitely worth mentioning is, recently she spotted a tax code mistake on my payslip that neither myself, HMRC or the payroll company had managed to notice. She then called payroll for me as I was super busy at work. That is above and beyond.
I believe Hazel just works for herself, by herself which can sometimes mean communicating isn’t as speedy as larger companies BUT it’s always quality over quantity and she will get back you you.
Miss H - Maidstone Kent
Hazel has supported us over the past few years with identifying the right Nannies for our family. I wholeheartedly recommend Hazel and East Green Child Care Services. Hazel is incredibly professional, organised and personable. I feel she makes a real effort to understand a family’s requirements and provides a highly personalised service.
Mrs. B - Sevenoaks, Kent
Great all round experience. Hazel really listened to what we were looking for in a nanny and found us the perfect match. East Green is head and shoulders above the other agencies I have used!
Mrs F - Tonbridge, Kent
We highly recommend Hazel. She is a true professional and solved our childcare emergency within four hours with an amazing nanny (and all this during the COVID pandemic!).
Mrs. R - East Peckham, Kent
We have been absolutely delighted with the care and attention given by Hazel to help us find the perfect person for our little boy. Hazel listened carefully to our circumstances and the type of person we were looking for and we couldn’t be more thrilled with the nanny we have! Having that peace of mind has been absolutely crucial for us as a family and knowing that Hazel has been there to support us throughout the process has given us the confidence to take this important step. Our son loves being with his nanny and she is just perfect for him and for us. Thank you!
Mr. E - Edenbridge Kent
Hazel’s agency helped me to feel like myself again! After a very traumatic labour with our little boy, George, and an unfortunate stay in hospital, we first approached Hazel, who put us in touch with night nanny to help intermittently, so that I could get some rest. I was naturally nervous, as a new Mum, but Hazel immediately put our minds at rest – and her nanny, was not only reassuring and professional, but quickly helped to get George into a feeding/sleeping routine. Later, Hazel and her agency were able to provide intermittent day care, so that I could get back to riding our horses – and to this day, I remain amazed by the quality of the Nannies that Hazel can provide – all well-qualified, reliable, polite and friendly. I always felt completely safe and comfortable leaving George in their care and they were all carefully matched to suit our needs. Moreover, when it was time to return to work, Hazel bent over backwards, particularly amidst COVID, to help us to find a live-in Nanny to care for George. Honestly, I don’t know what we’d do without East Green! They have taken the stress out of our childcare and helped us to have the flexibility to still do some of the things that we loved before we were parents (as well as necessary things, like work!). The result is that we have a bubbly, confident little boy – who clearly has a ball with his nannies – and is always smiling & happy when when we get home!
Mrs. N - Toys Hill, Kent
Hazel found us a wonderful nanny for our family, a real life Mary Poppins. Hazel asked lots of questions and listened to what had and hadn’t worked in the past for us and what was truly important to us. In doing so she was able to find us a nanny who could offer exactly what we needed. She has been the perfect fit for us and settled in to our family routine with ease. I leave for work relaxed and confident knowing that my children are happy and safe in her care, when I return home the house is calm and tidy and most importantly usually full of the sound of laughter and giggles from a game they are playing. It’s truly been a weight off my shoulders.
Hazel has always been on hand to answer any questions I’ve had, aswell as providing guidance and support where needed. She also reached out soon after our new nanny started to check that all was going well. I wouldn’t hesitate in recommending East Green Child Care Services.
Mrs. B - Sevenoaks, Kent
We were moving to Kent from London and needed a nanny to cover short-term while we waited for nursery places. Hazel listened to exactly what our needs were and found us the perfect person. Our girls took to her immediately. We cannot thank Hazel enough for making our move possible, and for being so understanding in the process. Highly recommended.
Mr. K - Tunbridge Wells, Kent
I was so impressed with Hazel’s dedication and responsiveness in our nanny search (which happened to be taking place over the Christmas period!). She ended up finding us the most fantastic nanny for our twins and didn’t push me at all to chose one of the original options who didn’t quite fit – which I was very grateful for. Couldn’t recommend Hazel highly enough – I don’t know where we’d have been without her (probably not both back at work!).”
Mrs. K - Sevenoaks, Kent
Hazel was so helpful in finding a wonderful and professional nanny for me and helped me every step of the way with contracts, payroll and salary. She checked in before during and after my nanny started to make sure everything went smoothly. I would recommend East Green.
Ms. M - Sevenoaks, Kent
I would highly recommend Hazel and East Green Child Care. She provided a professional and efficient service. She sourced me a wonderful temporary nanny who I loved so much that I have kept her on permanently to look after my son.
Mrs. L - Brasted, Kent
I have found East Green a pleasure to deal with. They have been really responsive and managed to find me a nanny within days of receiving my request. I have particularly valued their service as this is the first time I have hired a nanny so they have walked me through all of the requirements including contracts, how much to pay, insurance and setting up payroll etc. They even checked in with me and the new nanny on our first day which I thought was great service!
Ms. M - Otford Kent
Hazel found us the perfect nanny – she really listened to what we were looking for and found us a perfect fit for our family. She also was great with providing advice and support as we set ourselves up as an employer for the first time. She was incredibly responsive and friendly with any questions I had. I would highly recommend East Green!
Mrs. F - Tunbridge Wells
“Hazel did a fantastic job finding us our current nanny. We were very clear in the sort of person we wanted for the role and Hazel got it right first time – there was no need for us to interview anyone else!
I wouldn’t hesitate to recommend East Green to others looking for help finding childcare. It’s a completely pain free way of finding the right person to fit your family.”
Mrs. P - Sevenoaks, Kent
Hazel was so helpful in finding me 2 maternity nurses for my newborn twins. It made the world of difference getting them into a routine and Hazel continuously checked in with me. Fantastic agency!
Mrs. M. - Dubai/Kent
We could not be happier with Alison. She has become part of the family. My boys absolutely love her, as do Simon and I! Having tried and failed to find a good nanny via another company, a friend recommended Hazel to me and with good cause. Hazel was a pleasure to work with and clearly has some incredible nannies on her books. The quality of our lives has been transformed immeasurably since Alison has been with us. A huge thank you!
Mrs. A - Ightham, Kent
I just wanted to write to say thank you for all your help resourcing sitters for us over the last decade (argh…can’t even believe I have just written that)! All of the sitters have been lovely, the children have both thoroughly enjoyed their evenings with them, and we have really appreciated having such competent and reliable people coming into our home to care for the children.
I am hugely grateful to you for always replying promptly to requests for sitters and going the extra mile to find people when the obvious candidates have not been available.
Mrs. J - Tunbridge Wells, Kent
I rang Hazel to enquire about nannies. I actually found a nanny myself so didn’t need Hazel to recruit one for me nevertheless she gave me a lot of advice. She has bent over backwards to help me with the process of hiring a nanny from start to finish. When you hire a nanny for the first time, there is a lot to think about and it is quite overwhelming. Hazel helped me consider all sorts of things, some of which I hadn’t thought about. Hazel is very friendly and approachable. I will definitely stay in contact with her and use her expertise in future.
Mrs. M - Tonbridge, Kent
Thoroughly recommend this nanny agency. We were recommended to Hazel and her agency as being top class and were not disappointed.
Her personal service, attention to details, background checks/references and the quality of the nannies she put forward were excellent. Assistance with all procedures excellent. Well done Hazel!
Mrs. W - Weybridge, Surrey
Hazel was exceptional at all points throughout the process – she was always available on phone or email, which was really helpful.
The candidates that Hazel sent through were very good, but our final choice was amazing. I honestly can’t say enough good things about our current nanny and we have Hazel to thank for her. Our son adores her and we are so grateful for all of Hazel’s efforts in finding us our perfect nanny. Would absolutely recommend Hazel to anyone considering using an agency to find their family’s perfect nanny.
Mrs. F - Tunbridge Wells, Kent
Hazel was wonderful, she listened to our needs and the type of Nanny we were looking for, gave me advice on how and when to tell the children about the change of Nanny. I would strongly recommend her and East Green Child Care services.
Mrs. R - Tonbridge, Kent
Excellent service from this agency. A very tailored service. Really took time to understand what we were after and the personality types which would fit with our family. Very responsive and proactive. Found us an excellent nanny within a relatively short period of time.
I would definitely recommend this agency.
Mrs. L - Sevenoaks, Kent
I would not hesitate to recommend Hazel. She is a lovely lady and made sure that every candidate she put forward was highly professional and a good fit for our job. We are delighted with our nanny and knew that Hazel would find the right person for us.
Mrs. I - Sevenoaks, Kent
We were late-comers to going down the nanny route – after finding that our eldest starting school changed logistics for us completely! From the outset, Hazel was extremely helpful and explained all the details around payroll and nanny protocols, even before the search process started.
Hazel found us an amazing nanny extremely quickly, who will start in a few weeks, and has answered all our (many) questions quickly and in full. I can’t fault the service we’ve had – friendly and responsive.
Mrs. W - Cranbrook, Kent
Hazel at East Green Child Care has been very easy to work with in our quest to find a nanny for our family and is clearly very experienced in the business. She lined up some great sounding nannies for us to meet and I don’t hesitate in recommending her to any local family commencing their search. As it happened, our circumstances changed and we no longer required a nanny at this time but I feel confident that in the future she would be able to help us again.
Mrs. R - Sevenoaks, Kent
Being the first time we had employed a nanny, we looked for the best agencies in the area and signed up with three of them. In comparison to the other two, Hazel at East Green has been truly outstanding – the only one to actually come round and visit us to get to know us and take a real interest in our search and the type of nanny we were looking for. Sadly we did not place with her but even then she could not have been more helpful, still offering to help us with the paperwork and settle the new nanny in. East Green is easily head & shoulders above the local competition and even better…cheaper! We really can’t recommend them enough.
Mr. & Mrs. H - Sevenoaks, Kent
Hazel is very friendly and responsive. We really valued support when we moved to Kent, which extended well beyond helping us to find a nanny!
Laura - Tunbridge Wells, Kent
Where do I start in telling you how amazing Hazel is. I have been a nanny for over 10 years and I can honestly say East Green Child Care Services are incredible. Hazel has always been warm, friendly, caring, patient and professional when helping me to find lovely families to work with. She spends a lot of time getting to know her nannies so she can place with the right family. Hazel always stays in touch once placed with a family to ensure everyone is happy. Whenever I’m asked by parents/carers and other nannies if I know of any good childcare agencies the first name I give is Hazel at East Green Child Care.
Nanny - Tunbridge Wells, Kent
Hazel found us our wonderful part time Nanny. She knew immediately it was a perfect match and a few months in we agree!
Life is so much easier now we aren’t relying on nurseries.
Hazel was so helpful guiding us through each stage of becoming an employer. Queries were rapidly answered. Thank you Hazel!
Mrs. A - Leigh, Kent
Hazel is not only professional in her manner but also friendly. She listens to you as an individual and your requirements as a nanny. She always strives to match you to the right family. She goes above and beyond the call of duty and is willing to support you after placing you. I wouldn’t go to another agency.
Nanny - Uckfield, Sussex
East Green have helped my family and I tremendously. We moved to Kent in March and had a new baby in May. Hazel, director of East Green, found us the perfect nanny who has quickly become part of our family and who our toddler (Emily 2 years) and Ben (5 months) love. She also helped us with a night nanny to get through those tough gruelling weeks of a newborn. Finally, as we moved to close to where she lives, she was also kind enough to tell us about the area! All in all we could not have done the move without East Green!
Dr. B - Leigh, Kent
I have worked with Hazel for over two years. She has taken time to understand our family and needs and has provided us with high quality nannies. She is professional, experienced, proactive and a pleasure to work with. I highly recommended Hazel to find you and your family a fantastic nanny.
Mrs. C - Kemsing, Kent
Hazel has been absolutely fantastic in helping me find a nanny. I had not employed a nanny before and was in the process of moving house to the area, so it was a particularly stressful time for me, but Hazel was amazingly helpful. She guided me through the process and dedicated a lot of time to help me find the right nanny for my family. I highly recommend Hazel.
Mrs. S - Tunbridge Wells, Kent
Thank you for your help and persistence in finding her and working out the logistics. Most agencies were not interested when I mentioned part time Nannies! You took my problem on board and worked hard to find a solution – many thanks for this.
Mrs. D - Tunbridge Wells, Kent
I use East Green’s babysitting service both during the day to keep fit and in the evening to go out with my husband. Hazel is warm, friendly and professional in the service she provides and I have felt very comfortable leaving my children. I would most definitely recommend her and the agency- it’s been one of the best things I’ve done this year!
Mrs. I - Tonbridge, Kent
I discovered East Green through recommendations and was delighted with the service. Hazel found us an amazing nanny. She played a pivotal role in the contract negotiations, was extremely professional and took the time to listen to our needs. I don’t know where she finds so many great nannies as I know loads of people who say the same thing!
Mrs. E - Tonbridge Kent
I’m on my second nanny with East Green – only because my first left to have another baby. Very personable, professional service. Special thanks to Hazel who seems to instinctively know what her clients really need.
Mrs O - Leigh Kent
I would like to take this opportunity to thank you so much for all your help and advice throughout this process which I believe has gone above and beyond expectations.
Mrs. L - Plaxtol, Kent
The Managing Director of East Green Childcare, Hazel Richardson, is an expert in her field and an absolute professional. Hazel works hard to ensure the nanny is the “right fit” for the family. Hazel’s perception of the “right fit” is supported by her former experience as a nanny, her extensive network of referenced nannies and childcare providers, and her current experience as a working mother. Hazel is capable of providing constructive and effective advice in relation to performance issues of a nanny, which is quite naturally a sensitive topic for most mothers given the nanny has sole charge for the children during the working day.
It is essential for a busy working mother juggling many conflicting demands, to have the support of a firm that will not let you down. For this reason East Green Childcare was highly recommended to me by a working mother some years ago, and I have passed the same recommendation on many times.
Mrs. L - Sevenoaks, Kent
East Green Child Care is great. Hazel listens to me as a nanny, to what I want and all my requirements. The only agency who have found me work in the last 6 years.
As a nanny needing a new challenge I called a few agencies including East Green. I had a face to face interview with Hazel and felt that she really listened & understood what I was looking for. Communication far exceeded other agencies. Hazel called me with a job opportunity but I didn’t think it would be right for me. She did not give up as she knew it would suit me perfectly. I went for the interview and I am still here 10 years later! I can’t thank Hazel enough for her persistence.
Nanny - Crowborough, E. Sussex
I also wanted to thank you. I know it’s not easy to find a part time nanny but you did remarkably quickly and not only found someone but found someone who seems just right for my situation. I also realise that you have ‘gone the extra mile’ in helping with the OFSTED registration and the contract negotiations…..suffice to say all very much appreciated by me and I would definitely recommend you to anyone I know who is looking for a nanny.
Hazel thank you so much.. It is lovely to find someone going over and above… You are one of only a small population.
Mrs D - Leigh, Kent
We wanted to thank you ever so much for introducing us, and for your advice on what we should look for in a nanny during what is a stressful time for any parent.
Thank you for your stunning professionalism and diligent work on our behalf.
We are most pleased with Emma and happy to act as a reference for your excellent firm.
Mr. B - Sevenoaks
Thank you for a terrific ”matchmaking” job!!!!
Mrs. McH - Tunbridge Wells, Kent