We receive many notes of appreciation. If you would like to submit a testimonial please click here.
Here are a few we have received:
Hazel was exceptional at all points throughout the process - she was always available on phone or email, which was really helpful.
The candidates that Hazel sent through were very good, but our final choice was amazing. I honestly can't say enough good things about our current nanny and we have Hazel to thank for her. Our son adores her and we are so grateful for all of Hazel's efforts in finding us our perfect nanny. Would absolutely recommend Hazel to anyone considering using an agency to find their family's perfect nanny.
Tunbridge Wells Sept. 2017
Hazel was wonderful, she listened to our needs and the type of Nanny we were looking for, gave me advice on how and when to tell the children about the change of Nanny. I would strongly recommend her and East Green Child Care services.
Tonbridge Sept 2017
Excellent service from this agency. A very tailored service. Really took time to understand what we were after and the personality types which would fit with our family. Very responsive and proactive. Found us an excellent nanny within a relatively short period of time. I would definately recommend this agency.
Sevenoaks June 2017
I would not hesitate to recommend Hazel. She is a lovely lady and made sure that every candidate she put forward was highly professional and a good fit for our job. We are delighted with our nanny and knew that Hazel would find the right person for us.
Sevenoaks March 2017
Hazel at East Green Child Care has been very easy to work with in our quest to find a nanny for our family and is clearly very experienced in the business. She lined up some great sounding nannies for us to meet and I don't hesitate in recommending her to any local family commencing their search. As it happened, our circumstances changed and we no longer required a nanny at this time but I feel confident that in the future she would be able to help us again.
Sevenoaks Feb 2017
We were late-comers to going down the nanny route - after finding that our eldest starting school changed logistics for us completely! From the outset, Hazel was extremely helpful and explained all the details around payroll and nanny protocols, even before the search process started.
Hazel found us an amazing nanny extremely quickly, who will start in a few weeks, and has answered all our (many) questions quickly and in full. I can't fault the service we've had - friendly and responsive.
TN17 January 2017
Being the first time we had employed a nanny, we looked for the best agencies in the area and signed up with three of them. In comparison to the other two, Hazel at East Green has been truly outstanding - the only one to actually come round and visit us to get to know us and take a real interest in our search and the type of nanny we were looking for. Sadly we did not place with her but even then she could not have been more helpful, still offering to help us with the paperwork and settle the new nanny in. East Green is easily head & shoulders above the local competition and even better...cheaper! We really can't recommend them enough.
Mr. & Mrs. H.
Hazel is very friendly and responsive. We really valued support when we moved to Kent, which extended well beyond helping us to find a nanny!
Tunbridge Wells 1/16
Where do I start in telling you how amazing Hazel is. I have been a nanny for over 10 years and I can honestly say East Green Child Care Services are incredible. Hazel has always been warm, friendly, caring, patient and professional when helping me to find lovely families to work with. She spends a lot of time getting to know her nannies so she can place with the right family. Hazel always stays in touch once placed with a family to ensure everyone is happy. Whenever I'm asked by parents/carers and other nannies if I know of any good childcare agencies the first name I give is Hazel at East Green Child Care.
Tunbridge Wells 2016
Hazel found us our wonderful part time Nanny. She knew immediately it was a perfect match and a few months in we agree!
Life is so much easier now we aren't relying on nurseries.
Hazel was so helpful guiding us through each stage of becoming an employer. Queries were rapidly answered. Thank you Hazel!
Hazel is not only professional in her manner but also friendly. She listens to you as an individual and your requirements as a nanny. She always strives to match you to the right family. She goes above and beyond the call of duty and is willing to support you after placing you. I wouldn't go to another agency.
Nanny Uckfield Sussex 2015
East Green have helped my family and I tremendously. We moved to Kent in March and had a new baby in May. Hazel, director of East Green, found us the perfect nanny who has quickly become part of our family and who our toddler (Emily 2 years) and Ben (5 months) love. She also helped us with a night nanny to get through those tough gruelling weeks of a newborn. Finally, as we moved to close to where she lives, she was also kind enough to tell us about the area! All in all we could not have done the move without East Green!
I have worked with Hazel for over two years. She has taken time to understand our family and needs and has provided us with high quality nannies. She is professional, experienced, proactive and a pleasure to work with. I highly recommended Hazel to find you and your family a fantastic nanny.
Mrs. C Kemsing
Hazel has been absolutely fantastic in helping me find a nanny. I had not employed a nanny before and was in the process of moving house to the area, so it was a particulary stressful time for me, but Hazel was amazingly helpful. She guided me through the process and dedicated a lot of time to help me find the right nanny for my family. I highly recommend Hazel.
Mrs. S. Tunbridge Wells
Thank you for your help and persistance in finding her and working out the logistics. Most agencies were not interested when I mentioned part time Nannies! You took my problem on board and worked hard to find a solution - many thanks for this.
Mrs. D. Tunbridge Wells, Kent
I use East Green's babysitting service both during the day to keep fit and in the evening to go out with my husband. Hazel is warm, friendly and professional in the service she provides and I have felt very comfortable leaving my children. I would most definitely recommend her and the agency- it's been one of the best things I've done this year!
I would like to take this opportunity to thank you so much for all your help and advice throughout this process which I believe has gone above and beyond expectations.
Mrs. L. Plaxtol
The Managing Director of East Green Childcare, Hazel Richardson, is an expert in her field and an absolute professional. Hazel works hard to ensure the nanny is the “right fit” for the family. Hazel’s perception of the “right fit” is supported by her former experience as a nanny, her extensive network of referenced nannies and childcare providers, and her current experience as a working mother. Hazel is capable of providing constructive and effective advice in relation to performance issues of a nanny, which is quite naturally a sensitive topic for most mothers given the nanny has sole charge for the children during the working day.
It is essential for a busy working mother juggling many conflicting demands, to have the support of a firm that will not let you down. For this reason East Green Childcare was highly recommended to me by a working mother some years ago, and I have passed the same recommendation on many times.
Mrs. L. Sevenoaks
East Green Child Care is great. Hazel listens to me as a nanny, to what I want and all my requirements. The only agency who have found me work in the last 6 years.
As a nanny needing a new challenge I called a few agencies including East Green. I had a face to face interview with Hazel and felt that she really listened & understood what I was looking for. Communication far exceeded other agencies. Hazel called me with a job opportunity but I didn't think it would be right for me. She did not give up as she knew it would suit me perfectly. I went for the interview and I am still here 10 years later! I can't thank Hazel enough for her persistence.
Crowborough, E. Sussex
I also wanted to thank you. I know it's not easy to find a part time nanny but you did remarkably quickly and not only found someone but found someone who seems just right for my situation. I also realise that you have 'gone the extra mile' in helping with the OFSTED registration and the contract negotiations.....suffice to say all very much appreciated by me and I would definitely recommend you to anyone I know who is looking for a nanny.
Hazel thank you so much.. It is lovely to find someone going over and above... You are one of only a small population.
Mrs D. Leigh
We wanted to thank you ever so much for introducing us, and for your advice on what we should look for in a nanny during what is a stressful time for any parent.
Thank you for a terrific ''matchmaking'' job!!!!